• Making a Consumer Complaint

    Know your rights as a Consumer Before you report a product or service provider know what your rights are. It is important to request and read your product or service contract, this will help you explain what has gone wrong to CPC and make it easier to resolve the...
  • Mobile telephone networks in Nigeria

    The Global Systems for Mobile Communications (GSM) was introduced into the Nigerian market in  2001. This improved access to telecommunication services which was monopolised the Nigerian Telecommunications Limited (NITEL). Since the introduction of GSM,   four major mobile telephone operators (Airtel, Glo, MTN and 9mobile) have been providing service to...
  • What you should know about your Pension

    The Pension Reform Act 2014 (PRA)  set rules and standards for the payments of retirement benefits to ensure that every person who worked in either the Public Service of the Federation, Federal Capital Territory, States and Local Governments or the Private Sector receives his retirement benefits as and when...
  • What to do when you receive a bad product or Service in Nigeria

    There are many times we pay for goods and services and the end product is not what we expected, most times we walk again because of the hassles involved in trying to get a refund or seek redress. Some service providers just deliberately offer poor products and services because...
  • Applying for a driving licence

    Driver’s Licence: A Driver’s Licence is a legal document that confers on a driver the right to drive. The minimum age for driving is 18 year while the terminal age for driving in Nigeria is 70 years. You are required to carry your driving licence with you at all...